The practice manager holds the whole practice together — the team, the diary, the numbers, the regulator and the patients. Our practice manager track combines the Level 4 Practice Manager Certificate with Commercial Practice Skills, CQC inspection readiness and the governance CPD every manager has to evidence: for new managers, senior administrators stepping up and owners running their own practice.
Every course on this track is built around tasks you actually do in a UK dental practice — not theory for its own sake.
Lead, appraise and develop a multi-disciplinary dental team
Read the practice numbers — KPIs, revenue, productivity and cash flow — and act on them
Run a full, well-managed diary with fewer cancellations and failed appointments
Own CQC compliance, health & safety, information governance and complaints
Grow the practice ethically through enquiries, recalls, retention and treatment-plan follow-up
Apply employment law, HR processes and NHS/private contract management confidently
Begin with the certificate step, then earn the advanced certificate. Add CPD modules whenever your practice needs them.
Structured certificate courses for people ready to specialise.
Lead a team, run a function or coordinate complex cases.
Short verifiable modules that keep you current and compliant.
CQC Inspection Readiness for Dental Practices
4 CPD hrs · Intermediate
£49.00
Medical Emergencies
2 CPD hrs · All Levels · shared with All Dental CPD
£20.00
Decontamination & HTM 01-05
3 CPD hrs · All Levels · shared with All Dental CPD
£20.00
Safeguarding
3 CPD hrs · All Levels · shared with All Dental CPD
£20.00
+ 7 more below
The Complete Dental Practice Professional Programme includes the Practice Manager track alongside reception, administration, coordination and commercial skills, the CPD every practice team member needs and practical development in your own practice.
30-day money-back guarantee · team pricing for 5+ learners
Filter by level, or open the full catalogue for price and topic filters.
Walk into your next inspection calm, organised and confident.
Ten modules on the commercial side of running a dental practice — diary, enquiries, recalls, KPIs and growth — done ethically.
Lead a compliant, profitable and happy dental practice — the complete online programme.
Recognise and respond to the emergencies most likely to happen in a dental practice — the annual update for the whole team.
The full decontamination cycle — from chairside to sterilised storage — aligned to HTM 01-05 and the Code of Practice.
Recognise, respond and refer: safeguarding children and vulnerable adults for everyone who works in a dental practice.
Standard precautions, hand hygiene, PPE, sharps and surgery cleaning — the IPC essentials for everyone in the practice.
Turn complaints into trust: the recommended topic every practice needs.
UK GDPR, patient confidentiality and the DSPT made practical for dental practices.
The nine professional principles, consent, confidentiality and candour in everyday practice.
Contemporaneous, complete and defensible: dental records that protect patients and the practice.
Risk assessments, fire, COSHH, RIDDOR and the everyday safety of staff and patients in a dental practice.
The Equality Act, reasonable adjustments and inclusive care for patients and colleagues.
Dental Reception · Dental Administration · Dental Coordination · Commercial Practice Skills · Selected Dental CPD · Practical workplace development — the whole practice career route in one en
Try another step of the path.
The compliance calendar and stock templates are now part of how our practice runs. Excellent value.
We had our CQC inspection three weeks after completing this. The checklist and evidence-folder index meant we were ready and it went smoothly.
Clear, dental-specific and straight to the point. The certificate downloaded the moment I finished — exactly what I needed for my CPD record.
Still unsure which course to start with? Tell us about your role and we'll recommend a path.
Ask our teamStart with Commercial Practice Skills if the diary, enquiries and numbers are your immediate problem, or go straight to the Dental Practice Manager Certificate (Level 4) for the full leadership, HR, finance and compliance programme. CQC Inspection Readiness and the governance CPD modules slot in whenever an inspection or audit is due.
No — it is written for the whole non-clinical team. Receptionists, administrators and treatment coordinators each own part of the commercial picture (the diary, cancellations, enquiries, recalls, follow-up), and the course gives everyone the same language and KPIs. Many practices put the whole front-of-house team through it together.
Managers who are not registered dental professionals have no statutory CPD requirement, but CQC expects evidence of training in safeguarding, complaints, information governance, health & safety and infection control for everyone who runs the practice. Our certificates give you that evidence, and the Level 4 certificate carries 35 verifiable hours.
No. Every track starts with a free taster and a foundation course written for people in their first weeks in the role. Advanced courses assume you have completed the foundation level or have equivalent experience.
There is no deadline — access is for life. Most learners finish a foundation course in two to three weeks studying an hour or two a week, and a CPD module in a single sitting.
Yes. Every course issues a downloadable certificate listing the aims, learning outcomes, CPD development outcomes and verifiable CPD hours. Practices use them for CQC training evidence and appraisals.
Lifetime access, certificates on completion and free updates when guidance changes.
Away right now — messages are answered the next working morning.
Hello! 👋 Need a hand choosing the right course, or a quote for the whole practice?
Send us a message and one of the team will reply on WhatsApp.
Pick a question, or write your own