CPD module 2 CPD hrs All Levels

GDPR & Confidentiality

UK GDPR, patient confidentiality and the DSPT made practical for dental practices.

4.7 (198 reviews) 1,680 enrolled 2h of learning Updated Sep 2026
2 CPD hrsVerifiable CPD
2hSelf-paced
8 lessons6 modules
All LevelsNo prior training needed
Part of the All Dental CPD pathway · CPD Verifiable CPD you can log in your online CPD record the day you finish.
View pathway

What you'll learn

Apply the seven UK GDPR principles to dental records
Keep patient information confidential at the desk, on the phone and online
Respond to subject-access requests within the legal timescale
Recognise and report data breaches — and when to notify the ICO
Use email, SMS and clinical photography lawfully
Support the practice DSPT submission and staff training evidence

Who is this course for?

All dental team members Information-governance leads

Course curriculum

6 modules 8 lessons 2h total 2 CPD hrs on certificate
01 Data protection in dentistry UK GDPR, DPA 2018, special-category data and the ICO.

UK GDPR, DPA 2018, special-category data and the ICO.

02 Confidentiality in practice Reception screens, phone calls, waiting rooms, families and third parties.

Reception screens, phone calls, waiting rooms, families and third parties.

03 Patient rights & subject-access requests Access, rectification, erasure and how to respond.

Access, rectification, erasure and how to respond.

04 Everyday digital risks Email, SMS, clinical photography, social media and home working.

Email, SMS, clinical photography, social media and home working.

05 Breaches & the DSPT Incident logging, ICO notification and Toolkit evidence.

Incident logging, ICO notification and Toolkit evidence.

06 Assessment & certificate Verifiable CPD assessment.

Verifiable CPD assessment.

About this course

Dental practices hold some of the most sensitive data there is: medical histories, radiographs, photographs and payment details. This module translates UK GDPR, the Data Protection Act 2018 and the professional duty of confidentiality into the everyday decisions dental teams make — who can see a record, what can be said at the desk or on the phone, how to answer a subject-access request, when a breach must be reported and what happens when something goes wrong.

Includes guidance on the NHS Data Security and Protection Toolkit (DSPT), email and text messaging, clinical photography and social media.

Your certificate

Verifiable CPD certificate — downloadable instantly

Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process and 2 CPD hrs — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.

Aims & objectives Learning outcomes Unique certificate number 2 CPD hrs
CPD development outcomes A Effective communication with patients, the dental team and others B Effective management of self and working with others in the dental team C Maintenance and development of knowledge and skill within your field of practice D Maintenance of skills, behaviours and attitudes which maintain patient confidence

Learner reviews

4.7

Based on 198 learner reviews · 5 shown

5 5
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3 0
SY
Samira Yusuf Dental Administrator, Croydon · Aug 2026

Clear explanation of the quality statements and what inspectors actually look for. Our whole leadership team did it.

RH
Rebecca Hughes Dental Nurse, Cardiff · Jun 2026

We had our CQC inspection three weeks after completing this. The checklist and evidence-folder index meant we were ready and it went smoothly.

NH
Nadia Hussain Practice Manager, Leicester · May 2026

I did this over two evenings on my phone. Easy to follow and the assessment was fair. Highly recommend to the whole team.

ZK
Zara Khan Dental Administrator, Slough · May 2026

Clear, dental-specific and straight to the point. The certificate downloaded the moment I finished — exactly what I needed for my CPD record.

SM
Sarah Mitchell Dental Hygienist, Brighton · May 2026

Finally a course written by people who understand how a dental practice actually runs. The scenarios were spot on.

Common questions

When can I start?

Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.

How is the course assessed?

A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.

Can I enrol my whole team?

Yes. Practices can buy multiple places on one invoice and receive a training matrix for CQC evidence. Contact us for team pricing.

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