Lead a compliant, profitable and happy dental practice — the complete online programme.
Scope, relationships with principals and associates, and priorities.
Styles, motivation, team huddles and difficult conversations.
Contracts, recruitment, absence, disciplinary and grievance.
Setting objectives, appraisal cycles and training matrices.
Regulations, key questions, audits and inspection preparation.
Risk assessments, RIDDOR, fire, COSHH and equipment.
P&L, cash flow, budgets, fee setting and dashboards.
UDA management, plans, memberships and fee strategy.
Brand, reviews, digital marketing and journey mapping.
Practice software, automation, cyber security and data.
Planning, communication and embedding new ways of working.
Practice-based assignments and certificate.
The most complete online programme for new and aspiring dental practice managers in the UK. Across twelve modules you will cover leadership and culture, HR and employment law, CQC and clinical governance, finance and KPIs, NHS contract management, marketing and patient experience, and the systems that keep everything running.
Each module includes templates — appraisal forms, a compliance calendar, a KPI dashboard, a marketing plan — and a practice-based assignment so you apply the learning immediately.
Graduates receive a 35-hour verifiable CPD certificate and a Level 4 practice-management certificate of achievement.
Issued the moment you complete the final module. Every certificate lists the course aims and objectives, anticipated learning outcomes, the quality-assurance process and 35 CPD hrs — the elements required for verifiable CPD. Non-registrants can use it as CQC training evidence and for appraisals.
Based on 64 learner reviews · 3 shown
The compliance calendar and stock templates are now part of how our practice runs. Excellent value.
I moved from reception to admin after this course. My manager said my CQC evidence folder was the best she had seen.
The NHS claims module finally made UDAs and FP17s make sense. Our rejected claims dropped almost immediately.
Immediately. Access opens the moment your order is confirmed and you can learn from any device, in any order, as many times as you like.
A short multiple-choice or scenario-based assessment at the end of the course with instant results. You can retake it as many times as you need at no extra cost.
Yes. Practices can buy multiple places on one invoice and receive a training matrix for CQC evidence. Contact us for team pricing.
Walk into your next inspection calm, organised and confident.
Ten modules on the commercial side of running a dental practice — diary, enquiries, recalls, KPIs and growth — done ethically.
A free 40-minute tour of what dental administrators do and the systems they run.
The complete admin toolkit: records, NHS claims, GDPR, finance, stock and compliance paperwork.
Away right now — messages are answered the next working morning.
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