Medical Emergencies
Recognise and respond to the emergencies most likely to happen in a dental practice — the annual update for the whole team.
Front desk & patient experience. The dental receptionist is the first voice on the phone and the first face at the desk. Our receptionist track takes you from your first week on the front desk... View the full pathway →
Recognise and respond to the emergencies most likely to happen in a dental practice — the annual update for the whole team.
Everything a new or returning dental receptionist needs to run a calm, compliant front desk.
Ten modules on the commercial side of running a dental practice — diary, enquiries, recalls, KPIs and growth — done ethically.
Step up to lead receptionist: KPIs, team leadership, patient retention and practice growth.
Dental Reception · Dental Administration · Dental Coordination · Commercial Practice Skills · Selected Dental CPD · Practical workplace development — the whole practice career route in one en
A free 45-minute introduction to life on the dental front desk.
Recognise, respond and refer: safeguarding children and vulnerable adults for everyone who works in a dental practice.
Standard precautions, hand hygiene, PPE, sharps and surgery cleaning — the IPC essentials for everyone in the practice.
Turn complaints into trust: the recommended topic every practice needs.
UK GDPR, patient confidentiality and the DSPT made practical for dental practices.
Contemporaneous, complete and defensible: dental records that protect patients and the practice.
Risk assessments, fire, COSHH, RIDDOR and the everyday safety of staff and patients in a dental practice.
Enrol every team member on one invoice, track progress and download a training matrix for CQC. 15% off for 5+ learners.