Complaints Handling
Turn complaints into trust: the recommended topic every practice needs.
Front desk & patient experience. The dental receptionist is the first voice on the phone and the first face at the desk. Our receptionist track takes you from your first week on the front desk... View the full pathway →
Turn complaints into trust: the recommended topic every practice needs.
UK GDPR, patient confidentiality and the DSPT made practical for dental practices.
Contemporaneous, complete and defensible: dental records that protect patients and the practice.
Risk assessments, fire, COSHH, RIDDOR and the everyday safety of staff and patients in a dental practice.
The Equality Act, reasonable adjustments and inclusive care for patients and colleagues.
Enrol every team member on one invoice, track progress and download a training matrix for CQC. 15% off for 5+ learners.