Complaints Handling
Turn complaints into trust: the recommended topic every practice needs.
Treatment Coordinator (TCO) & case acceptance. The treatment coordinator bridges the gap between the clinical consultation and the patient's decision. Our TCO track covers consultation structure, presenting... View the full pathway →
Turn complaints into trust: the recommended topic every practice needs.
UK GDPR, patient confidentiality and the DSPT made practical for dental practices.
Contemporaneous, complete and defensible: dental records that protect patients and the practice.
The Equality Act, reasonable adjustments and inclusive care for patients and colleagues.
Enrol every team member on one invoice, track progress and download a training matrix for CQC. 15% off for 5+ learners.