Complaints Handling
Turn complaints into trust: the recommended topic every practice needs.
Records, NHS claims, finance & compliance. Dental administrators keep the practice legal, paid and organised: NHS contracts and FP17 claims, patient records and GDPR, invoicing and payment plans, stock c... View the full pathway →
Turn complaints into trust: the recommended topic every practice needs.
UK GDPR, patient confidentiality and the DSPT made practical for dental practices.
Contemporaneous, complete and defensible: dental records that protect patients and the practice.
Risk assessments, fire, COSHH, RIDDOR and the everyday safety of staff and patients in a dental practice.
The Equality Act, reasonable adjustments and inclusive care for patients and colleagues.
Enrol every team member on one invoice, track progress and download a training matrix for CQC. 15% off for 5+ learners.